FAQ

Registration

Do I need to register before placing an order?

You do not need to register before placing an order. You may register as soon as you have finished shopping, or check out as a Guest. However, our registration process is fast, free, and it will save you time for future purchases.

How do I register?

You can register by clicking here.

Why should I become a registered user?

Registering saves time in re-entering your shipping or billing addresses every time you order online. Whenever you place an order, it will be delivered to the registered address on file, unless you direct us otherwise.

You can browse, shop, create wish lists and, if necessary, complete your order at a later time. We’ll keep track of the items you’ve already put in your shopping bag so that when you come back later, you will not have to re-select the items again. However, please note that placing items to your shopping bag for purchase at a later time does not guarantee is availability.

How do I change my account information?

As soon as you log on to your account with your email address and password, it will direct you to your account overview to update/edit your account information.

Ordering

Can I order by phone?

Unfortunately, we do not take orders over the phone at this time. However, you may order directly from our online website. Click here to shop.

What kinds of payment methods do you accept?

We accept the following forms of payment:
• Visa
• MasterCard
• Discover
• American Express
• PayPal

Is my privacy and personal information secure on your site?

ADMIRAL ROW takes pride in making customer feels safe and secure when shopping on our site. Please click here to view the full details on how we protect your privacy and personal information.

Do you restock items that are sold out?

Unfortunately, we do not restock most of our items. Please check back from time to time to see if we have restocked your favorite item.

Can I modify or cancel my order?

In order to ensure that you receive your order as quickly and accurately as possible, we are unable to cancel or make changes to your order after you have placed it with us.